Privacy Policy

1. General provisions

1.1. This agreement is concluded between fleecozy.com (hereinafter referred to as the Site Administration) - a company that provides access to and services of the site / (hereinafter referred to as the Site), as well as a private individual who visits the site pages or uses at least one of the services provided within the site (hereinafter referred to as the Site User). The User Agreement regulates the use of resources, services, and site functions provided by the site administration for receiving, posting information and communication, processing, and accepting orders for execution.

1.2.This contract is a public offer, i.e., in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers, regardless of their status (individual, legal entity, individual entrepreneur) without giving preference to one buyer over another. The User's performance of conclusive actions aimed at using the site is considered to be unconditional acceptance of all provisions of this Agreement. The User hereby acknowledges that acceptance of the Agreement is equivalent to signing and concluding the Agreement on the terms set forth in this Agreement. If any part of this User Agreement is held invalid or unenforceable, the remaining parts of this User Agreement will remain in effect.

1.3. By concluding the Agreement, the User confirms that he/she is familiar with and agrees with the proposed terms. The User gives permission for the Site Administration to process his/her personal data regarding mutual settlements, receipt of invoices, acts and other documents. The permission to process personal data is valid throughout the entire term of the Agreement, as well as after its expiration.

1.4. The Site Administration reserves the right to both change this Agreement and introduce a new one. Such changes come into force from the moment they are posted on the Site. Use of the Site by the User after the Agreement has been changed automatically means their acceptance.

1.5. Users are obliged to familiarize themselves with the content of this Agreement before each use of the Site. If the User continues to use the Site after the publication of the amended and/or supplemented content of this Agreement, this means that the User agrees to comply with the terms of the Agreement with all its amendments and/or supplements. In the event of significant changes to the Agreement, the Site Administration will post a notice on the Site and indicate the date of entry into force of these changes. If the User does not refuse to accept these changes in writing within the specified period, this will mean that the User has agreed to the relevant changes to the Agreement.

2. Terms and definitions

2.1. Offer - a public offer of the Site Administration, addressed to any capable individual and/or legal entity, to conclude a Public Agreement with it on the terms contained in this Agreement;

2.2. Acceptance - full acceptance by the User of the terms of the Agreement;

2.3. "Website" (hereinafter referred to as the "Site") is an information resource on the Internet, which is located at fleecozy.com and contains text, graphic and other information, which is perceived as a single whole and is supported by a complex of system software;

2.4. Site administration – the administration of the online store located at fleecozy.com.

2.5. A user of the site is any person who has logged in and viewed at least one page of the site.
By using any resources, services and features of the site, the user expresses his/her agreement with the Agreement. The user has no right to use the site and immediately ceases to use it if he/she has not accepted the terms of the Agreement.
The User does not have the right to use the site services and cannot accept the terms of the Agreement if he has not reached the age established by law for concluding such agreements; or has not fulfilled other conditions for concluding such agreements provided for by law.

2.6. Personal data is information or a set of information about an individual who is identified or can be specifically identified.

3. Procedure and terms of use of the site

3.1. The Site is the subject of intellectual property rights of the Site administration. All exclusive property copyrights on the Site belong to the Site administration. The use of the Site by Users is possible strictly within the framework of the Agreement and the legislation of Ukraine on intellectual property rights. All trademarks and names referenced in the materials on this Site are the property of their respective owners.

3.2. The Site Administration grants the User permission to view and download information from the Site solely for personal, non-commercial use. It is prohibited to modify the Site materials or distribute them for public or commercial purposes. Users do not have the right to modify, publish, transmit, participate in the transfer or sale, reproduce, create new works, distribute, perform, or in any way use the content of the Site in whole or in part.

3.3. Copyright to site materials, resources and services, unless otherwise stated, belongs to the site administration.

3.4. When placing orders on the Site, the User agrees to provide complete and accurate information regarding his/her personal and contact details. By placing an order on the website, the User agrees to receive calls regarding order verification, order fulfillment quality assessment, and receiving messages by email, instant messengers, and by phone, receiving push notifications on the phone, including regarding the quality of service; receiving marketing mailings, newsletters, questionnaires to assess the quality of services provided, conducting analytical research. In this case, the User may refuse to receive such messages, and the Site Administration, in turn, undertakes to exclude the User's address from the mailing list.

3.5. The User may contact the Site Administration with questions, complaints, requests for improvement, or any other information to resolve any issues regarding the use of the Site by sending an email to .moc.liamg%40yzoceelf

4. User responsibilities

4.1. The User is obliged to use the Site and/or use the Services offered on the Site in a manner that complies with the requirements of applicable law, the User Agreement and the specifics of a particular Service.

4.2. It is prohibited to upload, distribute and publish Content of any defamatory, offensive, obscene, pornographic or other unlawful material; advertising, commercial messages, messages with repetitive content (spam), messages that do not have an informational load and do not relate to the subject of the Site or any other misleading information, as well as Content that may cause any interference with the operation or damage to IT systems.

4.3. The user must refrain from any actions that violate the law, accepted norms, third party property or moral rights and, in particular, the use of other people's data as their own personal data.

4.4. The User may download or copy the content of the Site, other components and elements displayed on the Site for personal use only, provided that all copyright and other notices contained therein are observed. The use of any Content for purposes other than personal use without the prior written consent of the Site Administration and third parties who own the intellectual property rights to the Content is strictly prohibited.

4.5. The use of information means any reproduction, republication, distribution, processing, translation, inclusion of its parts in other works and other methods provided for by the Law of Ukraine "On Copyright and Related Rights".

4.6. The User may not disclose any confidential or proprietary information through the Site.

4.7. It is strictly forbidden to bypass the navigation structure of the Site to obtain or attempt to obtain any information, documents or materials by any means not specifically provided by the Site services and to violate the security or authentication system on the Site or on any network.

5. Responsibility of the parties

5.1. User Responsibility:

5.1.1. The User is solely responsible for any use of the information available on the Site.

5.1.2. The User is solely responsible to the Owner and/or third parties for his/her actions or inactions when using the Site.

5.1.3. The User undertakes to independently and at his own expense settle all claims of third parties related to the User's actions or inaction when using the Site.

5.1.4. Unless the User proves otherwise, any actions on the Site performed using his Account are considered to have been performed by this User, and the User bears full responsibility for such actions, their consequences and results, including if the use of the User's Account by a third party was authorized by the User.

5.1.5. In the event that the User posts information on the Site that violates this Agreement, other agreements concluded between the Parties and/or applicable law, the Site Administration has the right, without notice, at its own discretion, to block the User's access to the Site for the period necessary to establish the legality of posting and using such information and to delete the information posted by him.

5.1.6. For violation of the terms of this Agreement, the Site Administration has the right to block the User's access to the Site and/or delete the User's Account.

5.1.7. In the event of disputes between the User and the owner/seller of goods and/or services, the User resolves these disputes independently without involving the Site Administration.

5.2. Responsibility of the Site Administration:

5.2.1. The site administration is not responsible for the use by third parties of information posted by the User on the Site (for example, if the User authorized a third party to access the User's information, or if a third party obtained unauthorized access), including its copying, reproduction and distribution, carried out both within the Site and in other possible ways.

5.2.2. The site administration does not compensate for direct and indirect losses and other damage caused to the User or third parties as a result of use or non-use, including the inability to use the Site.

5.2.3. The site administration does not undertake any obligations to verify, change, and control information and content posted by anyone on the Site, and does not guarantee or bear responsibility for the reliability, quality, legality of the information, and its compliance with the specific requests and needs of the Site Users.

5.2.4. The site administration is not responsible for the content of sites that do not belong to it, links to which may be present on the Site, and does not guarantee their availability, correct operation, and compliance with the stated topic.

5.2.5. The Site Administration is not responsible for the statements and opinions of the Site Users left by the latter and published as comments or reviews. The opinion of the Site Administration may not coincide with the opinion and position of other users left on the site. In turn, the Site Administration takes all possible measures to prevent the publication of messages and posting of information that violates current legislation, contradicts general rules of morality and fundamental principles of law, and also humiliates human honor and dignity.

5.2.6. The site administration is not responsible for delays and failures in the process of performing operations that occurred as a result of force majeure, or malfunctions in telecommunications, computer and other systems, and for failures in the operation of the site caused by computer viruses.

5.2.7. The site administration is not responsible for the actions of transfer systems, banks, payment systems and for delays associated with their operation.

5.2.8. The site administration is not responsible for the accuracy of the information and content of offers for the purchase, sale, exchange of goods and services (including photos, logos of goods and/or services) of the owners/sellers of such goods and services.

5.2.9. The information on the Site is constantly updated and may become outdated at any time. The Site Administration is not responsible for receiving outdated information from the Site, as well as for the User's inability to receive updated information stored on the Site.

5.2.10. The Site Administration is not responsible for the User losing access to their account on the Site and for the User entering incorrect personal data when registering on the Site.

5.2.11. The Site Administration does not participate in resolving any disputes between the User and the owner/seller of goods and/or services, since the site is, among other things, a platform for posting offers by other sellers. The Site Administration is not a participant in the transaction for the purchase and sale of Goods or other agreements concluded between the User and the owner/seller of goods and/or services and does not bear any responsibility to the Users for the execution of Orders by the owner/seller of goods and/or services, and actions related to the execution of Orders.

5.2.12. The Site Administration is not responsible for offers for sale (their content, photos, logos, etc.) of certain goods and/or services posted on the Site (including violations of intellectual property rights). The liability established by law lies directly with the owners/sellers of such goods and/or services.

5.2.13. If there are problems in using the Site, disagreement with specific sections of the Agreement, or the User receives inaccurate information from third parties or information of an offensive nature, as well as any other unacceptable information, please contact the Site administration by sending an email to moc.liamg%40yzoceelf so that the Site administration can analyze and eliminate the relevant defects, to limit and prevent the entry of unwanted information to the Site, and, if necessary, to limit or terminate the obligation to provide its services to any User and client who intentionally violates the provisions of the Agreement and the functioning of the Site.

6. Privacy and data protection

6.1. The Site Administration treats the confidential information of any User who becomes a visitor to this Site with respect and responsibility. By accepting this Agreement, the User consents to the collection and use of certain information about the User in accordance with the provisions of the Law of Ukraine "On Personal Data Protection" and the Site administration's policy on personal data protection. In addition, the User agrees that the Site administration may collect, use, transfer, process and maintain information related to the User's account for the purpose of providing relevant services.

6.2. By providing their personal data on the site during registration or placing an Order, the User provides the Site Administration with their voluntary consent to the processing, use (including transfer) of their personal data, as well as to perform other actions provided for by the Law of Ukraine "On Personal Data Protection", without limiting the validity period of such consent.

6.3. The Site Administration undertakes to collect only that personal information that the User provides voluntarily in cases where the information is necessary to provide (improve) services to the User.

6.4. The Site Administration collects both basic personal data, such as name, surname, patronymic, address and email address, and secondary (technical) data - cookies, connection information and system information.

6.5. The Site Administration undertakes not to disclose information received from the User contrary to the requirements of the current legislation of Ukraine. The User agrees that the confidentiality of data transmitted via the Internet is not guaranteed if access to this data is obtained by third parties outside the area of ​​technical means of communication under the control of the Site administration; the Site administration is not liable for damages caused by such access.

6.6. The User is responsible for keeping his/her personal data up to date. The site administration is not responsible for poor performance or failure to fulfill its obligations due to the irrelevance of information about the User or its inconsistency with reality.

6.7. The site administration may use any information collected through the Site to improve the content of the site, its refinement, transfer information to the User (upon request), for marketing or research purposes, as well as for other purposes that do not contradict the provisions of the current legislation of Ukraine.

7. Other conditions

7.1. If disputes and disagreements arise between the Parties under this Agreement or in connection with it, the Parties undertake to resolve them through negotiations. If any disputes, disagreements or claims arising out of or in connection with this Agreement, including those relating to its performance, breach, termination or invalidity, cannot be resolved through negotiations, then these disputes shall be considered in accordance with applicable law in court.

7.2. This Agreement shall be governed and construed in accordance with the laws of Ukraine. Issues not regulated by this Agreement shall be resolved in accordance with the current legislation of Ukraine. All possible disputes arising from the relations governed by this Agreement shall be resolved in accordance with the procedure established by the legislation of Ukraine.

7.3. The User agrees to immediately report any copyright infringements regarding the content contained on the Site to the email address moc.liamg%40yzoceelf.